Reference Quantity: ST0127

Particulars of ordinary

Position Profile

The first function of a community engineer is to design, set up, keep and assist communication networks inside an organisation or between organisations. Community engineers want to take care of excessive ranges of operation of communication networks with a view to present most efficiency and availability for his or her customers, reminiscent of employees, shoppers, prospects and suppliers. They may perceive community configuration, cloud, community administration and monitoring instruments, and be capable to give technical recommendation and steerage.

Typical Job Roles: Community Technician, Community Engineer, Methods Engineer, Community Administrator

Entry Necessities

Particular person employers will set the choice standards, however that is prone to embody A ranges; a degree 3 apprenticeship or different related {qualifications}; related expertise and/or an inherent ability check with a deal with purposeful maths.

Technical Competencies

  • Can design easy networks from a well-defined specification and apply acceptable safety merchandise and processes
  • Can set up and configure community parts, together with switches, routers and firewalls
  • Can optimise the efficiency of community programs and companies
  • Can monitor, check and regulate community programs and efficiency to fulfill accepted requirements utilizing diagnostic instruments, analysers and different gear
  • Can apply diagnostic instruments and strategies to determine the causes of community efficiency points
  • Can apply structured approaches to troubleshooting community points and restore faults in {hardware}, software program merchandise and the community
  • Can undertake system upgrades to community {hardware}, software program and working programs
  • Can combine community associated software program into an current community surroundings
  • Can interpret written necessities and technical specs for community actions and keep correct data of community upkeep actions
  • Can log and reply to community service calls and supply technical community assist to finish customers as required
  • Can doc work carried out in accordance with agreed procedures
  • Can function throughout the parameters of service degree agreements, requirements and/or agreed response occasions
  • Can function successfully within the enterprise surroundings and responds to enterprise points associated to community engineering

Technical Data and Understanding

  • Understands and applies the ideas of networking, protocols and related applied sciences (particularly this could embody the newest revealed variations of OSI layer mannequin, IP, TCP/IP, routing and switching, WANs, LANs)
  • Understands and applies the utilized maths required to be a community engineer (e.g. algorithms, information, binary, chance and statistics)
  • Understands the causes and penalties of system failure together with load steadiness and storage protocols and responds appropriately
  • Understands the structure of a typical enterprise IT system, together with {hardware}, OS, server, virtualisation, middleware and functions
  • Understands and responds to safety threats, firewalls and vulnerabilities

Underpinning Abilities, Attitudes and Behaviours

  • Logical and inventive pondering abilities
  • Analytical and drawback fixing abilities
  • Potential to work independently and to take duty
  • Can use personal initiative
  • A radical and organised strategy
  • Potential to work with a spread of inside and exterior folks
  • Potential to speak successfully in quite a lot of conditions
  • Preserve productive, skilled and safe working surroundings


Apprentices should obtain one internationally recognised vendor or skilled qualification, from the best hand column within the desk under. This then exempts one of many Ofqual-regulated information modules, as proven within the left hand column.

The information modules are summarised under and additional particulars can be found within the occupational transient out there from

Data Modules

Vendor or Skilled {Qualifications}

Data Module 1: Community Rules (for Stage 4 Community Engineer Apprenticeship)

Community +

Juniper JNCIA – Junus

Data Module 2: Community Methods and Structure (for degree 4 Community Engineer Apprenticeship)

Cisco 200-301

MCP MS Change Server 2016

MCP Server 2016

MCP Home windows Administrator

Server +

Juniper JNCIS – Ent

Data Module 3: Community Safety (for degree 4 Community Engineer Apprenticeship)

Safety +

CCNA Cyber Safety Operations

Junuper JCNIA – Junus 

Juniper JNCIS – Sec

Particular person employers will choose which vendor or skilled qualification the apprentice ought to take.

English and Maths

Stage 2 English and Maths will have to be achieved, if not already, previous to taking the top level evaluation.

Skilled Recognition

This apprenticeship is recognised for entry onto the register of IT technicians confirming SFIA degree 3 skilled competence and people finishing the apprenticeship are eligible to use for registration.


The length of this apprenticeship is usually 24 months.


That is a degree 4 apprenticeship

Overview Date

This normal will be reviewed in December 2017.

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