Reference Quantity: ST0127

Particulars of normal

Position Profile

The first function of a community engineer is to design, set up, keep and help communication networks inside an organisation or between organisations. Community engineers want to keep up excessive ranges of operation of communication networks with the intention to present most efficiency and availability for his or her customers, corresponding to employees, purchasers, clients and suppliers. They’ll perceive community configuration, cloud, community administration and monitoring instruments, and have the ability to give technical recommendation and steering.

Typical Job Roles: Community Technician, Community Engineer, Techniques Engineer, Community Administrator

Entry Necessities

Particular person employers will set the choice standards, however that is more likely to embrace A ranges; a degree 3 apprenticeship or different related {qualifications}; related expertise and/or a flair check with a concentrate on purposeful maths.

Technical Competencies

  • Can design easy networks from a well-defined specification and apply applicable safety merchandise and processes
  • Can set up and configure community elements, together with switches, routers and firewalls
  • Can optimise the efficiency of community techniques and companies
  • Can monitor, check and alter community techniques and efficiency to fulfill accepted requirements utilizing diagnostic instruments, analysers and different gear
  • Can apply diagnostic instruments and strategies to determine the causes of community efficiency points
  • Can apply structured approaches to troubleshooting community points and restore faults in {hardware}, software program merchandise and the community
  • Can undertake system upgrades to community {hardware}, software program and working techniques
  • Can combine community associated software program into an current community setting
  • Can interpret written necessities and technical specs for community actions and keep correct information of community upkeep actions
  • Can log and reply to community service calls and supply technical community help to finish customers as required
  • Can doc work executed in accordance with agreed procedures
  • Can function inside the parameters of service degree agreements, requirements and/or agreed response occasions
  • Can function successfully within the enterprise setting and responds to enterprise points associated to community engineering

Technical Data and Understanding

  • Understands and applies the rules of networking, protocols and related applied sciences (particularly this could embrace the newest revealed variations of OSI layer mannequin, IP, TCP/IP, routing and switching, WANs, LANs)
  • Understands and applies the utilized maths required to be a community engineer (e.g. algorithms, knowledge, binary, chance and statistics)
  • Understands the causes and penalties of system failure together with load stability and storage protocols and responds appropriately
  • Understands the structure of a typical enterprise IT system, together with {hardware}, OS, server, virtualisation, middleware and functions
  • Understands and responds to safety threats, firewalls and vulnerabilities

Underpinning Abilities, Attitudes and Behaviours

  • Logical and artistic pondering abilities
  • Analytical and drawback fixing abilities
  • Skill to work independently and to take duty
  • Can use personal initiative
  • An intensive and organised method
  • Skill to work with a spread of inner and exterior individuals
  • Skill to speak successfully in a wide range of conditions
  • Keep productive, skilled and safe working setting


Apprentices should obtain one internationally recognised vendor or skilled qualification, from the best hand column within the desk under. This then exempts one of many Ofqual-regulated data modules, as proven within the left hand column.

The data modules are summarised under and additional particulars can be found within the occupational temporary accessible from

Data Modules

Vendor or Skilled {Qualifications}

Data Module 1: Community Ideas (for Stage 4 Community Engineer Apprenticeship)

Community +

Juniper JNCIA – Junus

Data Module 2: Community Techniques and Structure (for degree 4 Community Engineer Apprenticeship)

Cisco 200-301

MCP MS Alternate Server 2016

MCP Server 2016

MCP Home windows Administrator

Server +

Juniper JNCIS – Ent

Data Module 3: Community Safety (for degree 4 Community Engineer Apprenticeship)

Safety +

CCNA Cyber Safety Operations

Junuper JCNIA – Junus 

Juniper JNCIS – Sec

Particular person employers will choose which vendor or skilled qualification the apprentice ought to take.

English and Maths

Stage 2 English and Maths will have to be achieved, if not already, previous to taking the top level evaluation.

Skilled Recognition

This apprenticeship is recognised for entry onto the register of IT technicians confirming SFIA degree 3 skilled competence and people finishing the apprenticeship are eligible to use for registration.


The period of this apprenticeship is usually 24 months.


That is a degree 4 apprenticeship

Assessment Date

This customary will be reviewed in December 2017.

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