Reference Quantity: ST0119

Particulars of normal


Typical job titles:

Software program developer, Software program engineer, Software program tester, Software specialist, Enterprise analyst, IT challenge supervisor, IT guide, Community engineer, Cyber safety analyst, Database specialist, Information analyst, Digital media Know-how practitioner, Methods designer


Sometimes 36 months




BSc (Hons) in Digital & Know-how Options

English & Maths

Apprentices with out stage 2 English and maths might want to obtain this stage previous to taking the Finish-Level Evaluation. For these with an training, well being and care plan or a legacy assertion, the apprenticeship’s English and maths minimal requirement is Entry Stage 3. A British Signal Language (BSL) qualification is a substitute for the English qualification for these whose main language is BSL

Function Profile

A Digital & Know-how Options Skilled supplies know-how enabled options to inside and/or exterior prospects, in a variety of areas together with software program, enterprise and methods evaluation, cyber safety, information evaluation and community infrastructure. They implement know-how options that allow companies to develop new services and to extend an organisations productiveness utilizing digital applied sciences. They’re assured, competent and succesful impartial Know-how Options Professionals in a position to function in a variety of associated roles. The occupation relies upon a core set of outcomes that will probably be supplemented by one, and just one, of six specialism areas detailed beneath that cowl the roles recognized by employers.

Entry Necessities

Particular person employers will set the choice standards, however that is more likely to embody three ‘A’ ranges, together with maths, though some employers will settle for different related {qualifications} or expertise.

Core Abilities

  • Info Methods: is ready to critically analyse a enterprise area with the intention to establish the position of knowledge methods, spotlight points and establish alternatives for enchancment by evaluating info methods in relation to their supposed function and effectiveness.
  • Methods Growth: analyses enterprise and technical necessities to pick out and specify acceptable know-how options. Designs, implements, assessments, and debugs software program to fulfill necessities utilizing modern strategies together with agile growth. Manages the event and assurance of software program artefacts making use of safe growth practises to make sure system resilience. Configures and deploys options to finish customers.
  • Information: identifies organisational info necessities and might mannequin information options utilizing conceptual information modelling strategies. Is ready to implement a database answer utilizing an trade commonplace database administration system (DBMS). Can carry out database administration duties and is cognisant of the important thing ideas of knowledge high quality and information safety. Is ready to handle information successfully and undertake information evaluation.
  • Cyber Safety: can undertake a safety threat evaluation for a easy IT system and suggest decision recommendation. Can establish, analyse and consider safety threats and hazards to deliberate and put in info methods or providers (e.g. Cloud providers).
  • Enterprise Organisation: can apply organisational principle, change administration, advertising and marketing, strategic observe, human useful resource administration and IT service administration to know-how options growth. Develops well- reasoned funding proposals and supplies enterprise insights.
  • IT Challenge Administration: follows a scientific methodology for initiating, planning, executing, controlling, and shutting know-how options tasks. Applies trade commonplace processes, strategies, strategies and instruments to execute tasks. Is ready to handle a challenge (usually lower than six months, no inter-dependency with different tasks and no strategic impression) together with figuring out and resolving deviations and the administration of issues and escalation processes.
  • Pc and Community Infrastructure: can plan, design and handle laptop networks with an general deal with the providers and capabilities that community infrastructure options allow in an organisational context. Identifies community safety dangers and their decision.

Core Technical Information

Is aware of and understands:

  • How enterprise exploits know-how options for aggressive benefit.
  • The worth of know-how investments and formulate a enterprise case for a brand new know-how answer, together with estimation of each prices and advantages.
  • Up to date strategies for design, growing, testing, correcting, deploying and documenting software program methods from specs, utilizing agreed requirements and instruments.
  • How groups work successfully to provide know-how options.
  • The position of knowledge administration methods in managing organisational information and data.
  • Frequent vulnerabilities in laptop networks together with unsecure coding and unprotected networks.
  • The varied roles, capabilities and actions associated to know-how options inside an organisation.
  • How strategic choices are made regarding buying know-how options sources and capabilities together with the flexibility to guage the completely different sourcing choices.
  • The best way to ship a know-how options challenge precisely in step with enterprise wants.
  • The problems of high quality, price and time for tasks, together with contractual obligations and useful resource constraints.

Core Behavioural Abilities

Professional, interpersonal  and enterprise abilities

Attributes and behaviours

  • Fluent in written communications and in a position to articulate advanced points.
  • Makes concise, partaking and well-structured verbal displays, arguments and explanations.
  • Capable of cope with completely different, competing pursuits inside and out of doors the organisation with glorious negotiation abilities.
  • Is ready to establish the preferences, motivations, strengths and limitations of different folks and apply these insights to work extra successfully with and to encourage others.
  • Competent in lively listening and in main, influencing and persuading others.
  • Capable of give and obtain suggestions constructively and incorporate it into his/her personal growth and life-long studying.
  • Applies analytical and demanding considering abilities to Know-how Options growth and to systematically analyse and apply structured drawback fixing strategies to advanced methods and conditions.
  • Capable of put ahead, display worth and achieve dedication to a reasonably advanced technology-oriented answer, demonstrating understanding of enterprise want, utilizing open questions and summarising abilities and fundamental negotiating abilities.
  • ·Capable of conduct efficient analysis, utilizing literature and different media, into IT and enterprise associated subjects.

  • Have demonstrated that they’ve mastered fundamental enterprise disciplines, ethics and courtesies, demonstrating timeliness and focus when confronted with distractions and the flexibility to finish duties to a deadline with top quality.
  • Versatile angle.
  • Means to carry out beneath stress.
  • A radical strategy to work.
  • Logical considering and inventive strategy to drawback fixing.

Evaluate date

This commonplace will probably be reviewed in two years from the date of publication.

Specialism Outcomes

Every of the specialisms is about out beneath. All apprentices would require the core abilities and information to be mixed with the specialist abilities and information to have the ability to function successfully within the outlined position. The employer will choose one, and just one, of the specialisms for the apprentice which is restricted to the position the apprentice will probably be performing.

Software program Engineer

The first position of a software program engineer is to have the ability to design, construct and check high-quality software program options. The software program engineer position is broader and with greater ranges of duty than a software program developer as they should apply engineering ideas to all phases of the software program growth course of, from necessities, evaluation and design, growth and information necessities while guaranteeing safety robustness is in-built. They may usually be working as half of a bigger collaborative workforce and may have duty for important parts of software program tasks.


  • Create efficient and safe software program options utilizing modern software program growth languages to ship the total vary of useful and non-functional necessities utilizing related growth methodologies.
  • Undertake evaluation and design to create artefacts, akin to use circumstances to provide sturdy software program designs.
  • Produce top quality code with sound syntax in at the least one language following greatest practices and requirements.
  • Carry out code opinions, debugging and refactoring to enhance code high quality and effectivity.
  • Take a look at code to make sure that the useful and non-functional necessities have been met.
  • Ship software program options utilizing trade commonplace construct processes, and instruments for configuration administration, model management and software program construct, launch and deployment into enterprise environments.

Technical Information

Is aware of and understands:

  • The best way to function in any respect phases of the software program growth lifecycle.
  • How groups work successfully to develop software program options embracing agile and different growth approaches.
  • The best way to apply software program evaluation and design approaches.
  • The best way to interpret and implement a design, compliant with useful, non-functional and safety necessities.
  • The best way to carry out useful and unit testing.
  • The best way to use and apply the vary of software program instruments utilized in Software program engineering.

IT guide 

An IT guide requires a broad set of abilities in enterprise evaluation, options growth, community infrastructure, information, cyber safety and so forth. They use their consulting abilities with the intention to advise purchasers on greatest utilise know-how to fulfill their enterprise targets, overcome issues and enhance productiveness. They supply strategic steering to purchasers with regard to know-how and facilitate altering enterprise processes by enhancements to know-how options. They supply technical help, and are sometimes chargeable for offering coaching.


Have the ability to:

  • Carry out technical course of enchancment duties in a variety of environments to unravel enterprise issues.
  • Current optimised options to enhance enterprise course of and workflows by improved know-how.
  • Advocate choices based mostly upon dangers, prices vs advantages, and impression on different enterprise processes.
  • Take part in walk-throughs for IT, to establish and doc key dangers inside a shopper’s organisation.
  • Help coaching of end-users in preparation for system activation.
  • Consider the  success  of  a  new  system,  course of, initiative,  and so forth.

Technical Information

Is aware of and understands:

  • How consulting ties into challenge administration, enterprise evaluation and enterprise administration.
  • The obstacles to fixing issues or maximizing alternatives.
  • The best way to current suggestions and affect motion.
  • The completely different structured course of approaches for digital know-how consulting.
  • The best way to body/outline enterprise issues objectively earlier than fixing them.
  • The best way to uncover hidden necessities  utilizing  probing strategies  to ascertain belief, utilizing open and closed questions successfully, and avoiding main questions.

Enterprise analyst

A enterprise analyst is chargeable for assessing the enterprise impression of change, capturing, analysing and documenting necessities and supporting the communication and supply of necessities with related stakeholders. They create detailed evaluation of methods and make suggestions for enchancment. They produce specs of person necessities that allow software program engineers to develop the appropriate software program options. They require a broad basis of abilities and information to have the ability to be efficient as their work incorporates all facets of digital know-how methods.


Have the ability to:

  • Develop and apply modelling and evaluation strategies to explain enterprise drawback situations and to assist choose options utilizing a variety of trade commonplace evaluation strategies.
  • Elicit and prioritise enterprise necessities for a digital know-how system utilizing ‘trade greatest observe’ strategies.
  • Develop a transparent, full, unambiguous and testable necessities specification, together with useful, non- useful, information, person interface and safety necessities.
  • Mannequin the ‘as is’ and future state for a enterprise course of utilizing trade commonplace approaches and notation.
  • Consider chosen fashions in opposition to enterprise targets and system necessities.
  • Use ‘trade’ commonplace instruments to facilitate the evaluation, documentation and traceability of necessities

Technical Information

Is aware of and understands:

  • The usage of necessities elicitation strategies and their relevance to given conditions.
  • The ideas of necessities engineering and the significance of managing necessities.
  • The best way to conduct a variety of enterprise/organisational analyses.
  • The usage of instruments to assist modelling and necessities engineering.
  • How the chosen fashions inter-relate with one another.
  • How the merchandise of research feed into the design and growth of a system.

Cyber Safety Specialist

A cyber safety analyst is chargeable for the implementation, upkeep and assist of the safety controls that shield an organisation’s methods and information property from threats and hazards. They be sure that safety applied sciences and practices are working in accordance with the organisation’s insurance policies and requirements to supply continued safety. They require a broad understanding of community infrastructure, software program and information to establish the place risk and hazard can happen. They’re chargeable for performing periodic vulnerability assessments to guage the organisation’s ongoing safety posture and can present visibility to administration of the principle dangers and management standing on an ongoing foundation. They reply to safety incidents and implement decision actions throughout the organisation.


Have the ability to:

  • Analyse and consider safety threats and vulnerabilities to deliberate and put in info methods or providers and establish how these might be mitigated in opposition to.
  • Carry out safety threat assessments for a variety of knowledge methods and suggest options.
  • Develop a safety case in opposition to recognised safety threats, and suggest mitigation, safety controls and acceptable processes.
  • Outline and justify a person entry coverage for an info system given information of the system structure, safety necessities and risk/threat setting. This needs to be by way of what they will do, sources they will entry, and operations they’re allowed to carry out.
  • Carry out a enterprise impression evaluation in response to a safety incident and observe a catastrophe restoration plan to fulfill parts of a given enterprise continuity coverage.
  • Conduct a variety of cyber safety audit actions to display safety management effectiveness

Technical Information

Is aware of and understands:

  • The varieties of safety (confidentiality, authentication; non-repudiation; service integrity) and safety huge image (community safety; host OS safety; bodily safety).
  • The principle varieties of frequent assault strategies, together with phishing, social engineering, malware, community interception, blended strategies, denial of service and theft.
  • The best way to recognise and assess threat together with performing a threat evaluation.
  • The best way to apply penetration testing successfully and the way it contributes to assurance.
  • The completely different approaches to threat therapy and administration in observe.
  • What the ‘cyber safety tradition’ in an organisation is, and the way it could contribute to safety threat.

Information analyst

The first position of an information analyst is to gather, organise and examine information to supply new enterprise perception. They’re chargeable for offering up-to-date, correct and related information evaluation for the organisation. They’re usually concerned with managing, cleaning, abstracting and aggregating information throughout the community infrastructure. They’ve a superb understanding of knowledge buildings, software program growth procedures and the vary of analytical instruments used to undertake a variety of normal and customized analytical research, offering information options to a variety of enterprise points. They doc and report the outcomes of knowledge evaluation actions making suggestions to enhance enterprise efficiency. They want a broad grounding in know-how options to be efficient of their position.


Have the ability to:

  • Import, cleanse, remodel, and validate information with the aim of understanding or making conclusions from the info for enterprise choice making functions.
  • Current information visualisation utilizing charts, graphs, tables, and extra subtle visualisation instruments.
  • Carry out routine statistical analyses and ad-hoc queries.
  • Use a variety of analytical strategies akin to information mining, time collection forecasting and modelling strategies to establish and predict developments and patterns in information.
  • Report on conclusions gained from analysing information utilizing a variety of statistical software program instruments.
  • Summarise and current outcomes to a variety of stakeholders making suggestions.

Technical Information

Is aware of and understands:

  • The standard points that may come up with information and keep away from and/or resolve these.
  • The processes concerned in finishing up information evaluation tasks.
  • The best way to use and apply trade commonplace instruments and strategies for information evaluation.
  • The vary of knowledge safety and authorized points.
  • The basics of knowledge buildings, database system design, implementation and upkeep.
  • The organisation’s information structure.

Community Engineer

The first position of a community engineer is to design, set up, keep and assist communication networks inside an organisation or between organisations. They should keep excessive ranges of community efficiency efficiency and availability for his or her customers, akin to workers, purchasers, prospects and suppliers. They may perceive community configuration, cloud, community administration and monitoring instruments, and be capable of give technical recommendation and steering. As a part of their position they have to be proficient in know-how options as they’ll analyse system necessities to make sure the community and its providers function to desired ranges. They might want to perceive the info visitors and transmission throughout the community they usually have a serious position to play in guaranteeing community safety.


Have the ability to:

  • Plan, design, construct and check a easy community to a requirement specification that features hubs, switches, routers and wi-fi person gadgets, making use of acceptable safety merchandise and processes.
  • Determine the important thing traits of a brand new community service and develop estimates of the anticipated visitors depth and visitors load that the community should assist.
  • Decide the minimal community capability of deliberate networks to fulfill community necessities.
  • Design, construct, check, configure and optimise a distributed community (greater than 1 sub- web), together with switches, routers and firewalls to fulfill given necessities.
  • Analyse community efficiency and troubleshoot typical issues in networks.
  • Determine and consider community safety dangers and incorporate acceptable safety merchandise and processes into community designs to extend safety, resilience and dependability.

Technical Information

Is aware of and understands:

  • The  basic    constructing   blocks   (e.g.   routers, switches, hubs, storage, transmission) and typical architectures (e.g. server/shopper, hub/spoke) of computer systems, networks and the Web.
  • The principle  options  of  routing  and  Web  community protocols in use, their function and relationship to one another, together with the bodily and information hyperlink layer  (e.g. https, HTTP, SMTP, SNMP, TCP, IP, and so forth.).
  • The principle elements that have an effect on community efficiency (e.g. the connection between bandwidth, variety of customers, nature of visitors, competition).
  • Failure modes in protocols (e.g. why a protocol could ‘dangle’ and the impact of knowledge communication errors).
  • The methods to enhance efficiency (e.g. software of visitors shaping, adjustments to structure to keep away from bottlenecks, community coverage that prohibit streaming protocols).
  • The problems which will come up within the day after day operation of networks and resolve them.

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