Reference Quantity: ST0257
Particulars of ordinary
LGV Drivers drive in a secure and gasoline environment friendly method, making certain that the precise merchandise are delivered on the proper time, location and temperature (if required), with the right documentation and throughout the shortest lead occasions. They’re liable for sustaining the integrity of load and automobile by making use of right procedures for restraint, street, well being and security, they could work inside a number of subsectors, together with: transport, removals, import/export, freight, hazardous items, and meals. LGV Drivers will ship to a spread of settings, equivalent to warehouses, retailers and priva properties, and their buyer base will vary from giant international organisations to sole merchants and personal clients. They could be required to work in shifts and can often work alone. They function in many various localities equivalent to inside metropolis, cities, and rural places.
LGV Drivers talk with a variety of individuals and clients, and try to satisfy expectations by offering a top quality service that encourages repeat enterprise, displaying drive and vitality even when challenges come up. People on this function are extremely competent in utilizing industry-recognised programs (equivalent to programs for reporting defects) and related companies eg buyer specifics on packaging or labelling, and can be capable of work underneath strain to tight deadlines.
The knowledge under outlines the important core information, abilities and behaviours that every one LGV Drivers are required to display, no matter their occupational space.
Core information – the LGV Driver can have an excellent understanding of:
- Protected, managed and gasoline environment friendly driving methods referring to driving the LGV, contemplating gasoline prices and different attainable efficiencies, implications of differing automobile configurations and related questions of safety, together with secure entry and egress from autos and trailers to incorporate prevention of falling from top
- secure use of kit and equipment eg handbook dealing with gear, automobile and supply programs, together with the place to seek out related directions or steerage
- automobile preparation, together with automobile security checks/inspections, defect reporting, security necessities, loading, securing and unloading processes, axel combos
- tips on how to shield the automobile and related hundreds, together with administration of illegal entry to automobile and hundreds
- planning and making ready processes (eg planning quickest/best route) together with automobile choice and contingency planning when circumstances change
- fundamental IT purposes and different related expertise and programs eg tachographs, adaptive braking, hand-held scanners, on board telematics and so forth and the way these are reported by use of
Key Efficiency Indicators
- related regulation and laws governing the availability chain {industry} and in particular relation to the function eg. working time restrictions, medical & licence necessities
- tips on how to talk successfully with clients and colleagues appropriately consistent with state of affairs and organisational fashion/tradition
- construction of the {industry}; the modes of transport and the way these have an effect on transport operations equivalent to loading unloading; points going through the sector; the roles obtainable throughout the sector normally and in relation to their very own profession aspirations
- significance of delivering glorious customer support to clients and colleagues, together with figuring out buyer/colleague wants and responding appropriately consistent with state of affairs and organisational fashion/tradition; significance of organisation status and the way their very own efficiency can contribute to organisational success
- proposed and precise adjustments to programs, processes and expertise used within the {industry}
- environmental influence of the {industry}, sector and function and the way this may be minimised, together with their very own tasks to make use of secure and gasoline environment friendly driving methods
- how their function can have an effect on their well being; the necessity to keep a stage of health acceptable to their function, consciousness of the advantages of a nutritious diet, the influence of shift working and so forth
- the implications of metropolis restrictions, equivalent to congestion charging, evening restrictions for items autos, route restrictions for items autos and automobile gear necessities
- the implications of driving on roads alongside weak street customers, equivalent to cyclists, pedestrians, motor cyclists
- procedures for processing returned and rejected items
Core abilities – the LGV Driver will be capable of display the flexibility to:
- drive safely and effectively (SAFED) on private and non-private roads, and manoeuvre the automobile in restricted areas; safely use and place automobile fitted gear (eg cellular cranes)
- proficiently management the automobile in all visitors conditions and climate circumstances and present consideration for different drivers
- use related gear and equipment safely and effectively to make sure the secure dealing with of buyer items, safely open and restrain trailer and automobile physique doorways; take note of the secure and efficient use of kit and equipment
- adjust to related programs and processes, following directions and organisational coverage in a secure and environment friendly method to hold out supply and different related actions
- put together the automobile and the load for deliveries, together with safely utilizing and positioning automobile fitted gear; perform automobile security checks and take care of or report any defects or upkeep points to the suitable particular person; full every day stroll spherical test sheets
- shield the motive force, automobile and the load from theft and harm
- successfully plan essentially the most economical route for use, minimising waste and loss; plan, prioritise and adapt accordingly when conditions come up out of the conventional routine
- use fundamental IT programs appropriately and consistent with organisational necessities; adapt to new expertise and settle for the necessity for change,
- absolutely adjust to acceptable laws and regulation; keep the well being, security and safety of individuals always
- set up an excellent rapport with clients/colleagues; promote the values of the organisation and reply to or report any threats to their organisation’s status
- use acceptable strategies to speak successfully with clients and colleagues consistent with organisational requirements; establish and meet buyer wants by provision of fantastic customer support; work intently with suppliers and clients to make sure any issues, damages or anomalies are corrected
- work properly in a workforce, displaying a capability to work underneath strain and to agreed deadlines; help colleagues and contribute to reaching targets or objectives; decide to self enchancment/growth
Core behaviours
- Persistently display integrity, credibility, honesty and private drive; embodies the organisation’s values, demonstrates a perception within the companies it provides and an curiosity within the {industry}
- Take duty for their very own security and that of others always, notably when driving
- Take possession for personal efficiency and coaching, and proactively maintain updated with {industry} developments; makes suggestions for enchancment the place related
- Attempt to realize the most effective ends in all they do; keep a constructive perspective and strategy to their work even when priorities and dealing patterns change
- Display a dedication to reaching all private and organisational targets eg finishing work, timekeeping, private look and gown code
- Present a real curiosity in assembly the wants of others; use personal initiative when wanted to make sure that buyer wants and expectations are met
- Display delight in their very own function by a constantly constructive, skilled strategy with clients and members of wider workforce
- Present willingness to just accept altering priorities and adapts properly to new work patterns and altering necessities, with a versatile strategy to their work
Entry necessities
Apprentices should maintain a sound UK driving licence (not less than Cat B ie automotive licence) so as to entry the apprenticeship and have to be 18 years outdated by the point they’re rea to realize their provisional vocational licence. Apprentices with out Stage 1 English and maths might want to obtain this stage and take the check for Stage 2 English and maths previous to taking the en level evaluation.
{Qualifications}
Provide Chain Specialist Giant Items Automobile Drivers are legally required to acquire their Class C licence in the course of the apprenticeship so as to drive giant items autos.
Period & Overview
The apprenticeship will take a minimal of 12 months to finish and will probably be reviewed after 3 years.
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