Reference Quantity: ST0005

Particulars of ordinary


Grownup Care Employee

Function Profile (what the profitable candidate ought to be capable of do on the finish of the Apprenticeship)

To work in care is to make a constructive distinction to somebody’s life when they’re confronted with bodily, sensible, social, emotional or mental challenges. Grownup Care Staff have to have the best values and behaviours growing competences and expertise to supply prime quality compassionate care and assist. They’re the frontline workers who assist adults with care and assist wants to realize their private targets and reside as independently and safely as potential, enabling them to have management and selection of their lives which is on the coronary heart of individual centred care. Job roles are different and decided by and related to the kind of the service being supplied and the individual supported. Grownup Care Staff may go in residential or nursing properties, domiciliary care, day centres, an individual’s own residence or some medical healthcare settings. This customary covers each Grownup Care Staff and Private Assistants. Private assistants do the identical job as an Grownup Care Employee and work instantly for one particular person often inside their very own house. Working with individuals, feeling keen about supporting and enabling them to reside a extra unbiased and fulfilling life is a rewarding and worthwhile job that gives wonderful profession alternatives.

These are the non-public attributes and behaviours anticipated of all Grownup Care Staff finishing up their roles

  • Care – is caring constantly and sufficient about people to make a constructive distinction to their lives
  • Compassion – is delivering care and assist with kindness, consideration, dignity and respect
  • Braveness – is doing the best factor for individuals and talking up if the person they assist is in danger
  • Communication – good communication is central to profitable caring relationships and efficient crew working
  • Competence – is making use of information and expertise to supply prime quality care and assist
  • Dedication – to enhancing the expertise of people that want care and assist guaranteeing it’s individual centred


12-18 months



An Grownup Care Employee should know and perceive

A. The job they must do, their major duties and obligations

  1. The duties and obligations of the job function related to the context of the service by which they’re working. This might embody supporting with social actions, monitoring well being, aiding with consuming, mobility and private care
  2. Skilled boundaries and limits of their coaching and experience
  3. Related statutory requirements and codes of observe for his or her function
  4. What the ‘obligation of care’ is in observe
  5. Methods to contribute in the direction of the event and creation of a care plan underpinned by the people preferences in regard to the best way they wish to be supported
  6. Methods to establish, reply to and escalate adjustments to bodily, social, and emotional wants of people
  7. Methods to entry, comply with and be compliant with rules and organisational insurance policies and procedures

B. The significance of getting the best values and behaviours

8. Methods to assist and allow people to realize their private goals and targets

9. What dignity means in find out how to work with people and others

10. The significance of respecting variety and treating everybody equally

C The significance of communication

11. The obstacles to communication

12. The affect of non-verbal communication

13. The significance of lively listening

14. How the best way they convey can have an effect on others

15. About totally different types of communication e.g. signing, communication boards and so on

16.Methods to discover out one of the simplest ways to speak with the person they’re supporting

17. How to verify confidential info is saved secure

Methods to assist people to stay secure from hurt (Safeguarding)

18. What abuse is and what to do after they have considerations somebody is being abused

19. The nationwide and native methods for safeguarding and safety from abuse

20. What to do when receiving feedback and complaints

21. Methods to recognise unsafe practices within the office

22. The significance and technique of whistleblowing

23. Methods to handle any dilemmas they might face between an individual’s rights and their security

E. Methods to promote well being and wellbeing for the people they assist and work colleagues

24. The well being and security obligations of self, employer and staff

25. Methods to hold secure within the work atmosphere

26. What to do when there may be an accident or sudden sickness

27. What to do with hazardous substances

28. Methods to promote fireplace security

29. Methods to scale back the unfold of an infection

30. What a threat evaluation is and the way it may be used to advertise individual centred care safely

F. Methods to work professionally, together with their very own skilled improvement

31. What knowledgeable relationship is with the individual being supported and colleagues

32. Methods to work along with different individuals and organisations within the curiosity of the individual being supported

33. Methods to be actively concerned of their private improvement plan

  1. The significance of fantastic core expertise in writing, numbers and knowledge expertise
  2. What to do to develop, maintain and exhibit a constructive angle and private resilience
  3. The place and find out how to entry specialist information when wanted to assist efficiency of the job function

An Grownup Care Employee should be capable of:

A: The primary duties and obligations in response to their job function

  1. Assist people they’re working with in response to their private care/assist plan
  2. Ask for assist from an applicable individual when not assured or expert in any facet of their function
  3. Present people with info to allow them to have alternative about the best way they’re supported
  4. Encourage people to take part in the best way their care and assist is delivered
  5. Guarantee the person is aware of what they’re agreeing to concerning the best way by which they’re supported
  6. Contribute to the on-going improvement of care/assist plans for the person they assist
  7. Assist people with cognitive, bodily or sensory impairments

Treating individuals with respect and dignity and honouring their human rights

8. Guarantee dignity is on the centre of all work with the people they assist, their households, carers and advocates

9. Display all work is individual centred, accommodating the person’s wants, needs and preferences

10. Display empathy (understanding and compassion) for people they assist

11. Display braveness in supporting individuals in ways in which might problem their private/cultural beliefs

Speaking clearly and responsibly

12. Converse clearly and exhibit constructive non-verbal communication to people, households, carers and advocates

13. Use the popular strategies of communication of the person they assist in response to their language, tradition, sensory wants and their needs

14. Establish and take steps to cut back environmental obstacles to communication

15. Display they will verify for understanding

16. Write clearly and concisely in data and reviews

17. Preserve info secure and confidential in response to agreed methods of working

Supporting people to stay secure from hurt (Safeguarding)

18. Recognise potential indicators of various types of abuse

19. Reply to considerations of abuse in response to agreed methods of working

20. Recognise, report and problem unsafe practices

E. Championing well being and wellbeing for the people they assist and for work colleagues

21. Promote the well being and wellbeing of the person they assist

22. Transfer individuals and objects safely

23. Display find out how to scale back the unfold of an infection, together with use of finest observe in hand hygiene

24. Display the promotion of wholesome consuming and wellbeing by guaranteeing people have entry to fluids, meals and vitamin

25. Display find out how to hold individuals, buildings and themselves secure and safe

26. Perform fireplace security procedures when required

27. Use threat assessments to assist people safely

28. Recognise signs of cognitive impairment, e.g. Dementia, studying disabilities and psychological well being

29. Monitor and report adjustments in well being and wellbeing for people they assist

F. Working professionally and in search of to develop their very own skilled improvement

30. Mirror on personal work practices

31. Display the event of their very own expertise and information, together with core expertise in writing, numbers and knowledge expertise

32. Display their contribution to their improvement plan

33. Display capacity to work in partnership with others to assist the person

34. Establish sources of assist when conflicts come up with different individuals or organisations

Display they will work inside secure, clear skilled boundaries

Present they will entry and apply further expertise required to carry out the precise job function competently


Stage 2 Diploma in Well being and Social Care (Adults) for England (QCF). This qualification, promoted and valued by employers, is achieved by a mix of direct educating and self-directed studying.


This apprenticeship supplies a super entry into the occupation and helps development inside the sector.

Business-specific necessities

  1. Undertake the Enhanced Disclosure and Barring Service course of and supply the consequence previous to beginning.
  2. The Care Certificates have to be achieved as a part of the Apprenticeship Commonplace.

Review date: September 2017

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