Reference Quantity: ST0005

Particulars of ordinary


Grownup Care Employee

Function Profile (what the profitable candidate ought to be capable of do on the finish of the Apprenticeship)

Grownup Care Staff are the frontline workers who assist adults with care and help wants to attain their private objectives and dwell as independently and safely as potential, enabling them to have management and selection of their lives.

Job titles would possibly embody: Care Assistant, Care Employee, Help Employee, Private Assistant, Reduction Group Employee, Help Employee – Supported Residing, Key Employee in Residential Settings, Key Employee in Domiciliary Providers, Key Employee in Day Providers, Residence Care Help Employee, Substance Misuse Employee, Studying Incapacity Help Employee, Psychological Well being Help Employee, Psychological Well being Outreach Employee and Re-enablement Employee.

To work in care is to make a constructive distinction to somebody’s life when they’re confronted with bodily, sensible, social, emotional or mental challenges. Grownup Care Staff must have the precise values and behaviours growing competences and abilities to offer top quality compassionate care and help. They’re the frontline workers who assist adults with care and help wants to attain their private objectives and dwell as independently and safely as potential, enabling them to have management and selection of their lives which is on the coronary heart of individual centred care. Job roles are assorted and decided by and related to the kind of the service being supplied and the individual supported. Grownup Care Staff may fit in residential or nursing properties, domiciliary care, day centres, an individual’s own residence or some scientific healthcare settings.

Private assistants do the identical job as an Grownup Care Employee and work immediately for one particular person normally inside their very own residence. Working with folks, feeling obsessed with supporting and enabling them to dwell a extra impartial and fulfilling life is a rewarding and worthwhile job that gives glorious profession alternatives.

These are the non-public attributes and behaviours anticipated of all Grownup Care Staff finishing up their roles

  • Care – is caring persistently and sufficient about people to make a constructive distinction to their lives
  • Compassion – is delivering care and help with kindness, consideration, dignity and respect
  • Braveness – is doing the precise factor for folks and talking up if the person they help is in danger
  • Communication – good communication is central to profitable caring relationships and efficient group working
  • Competence – is making use of data and abilities to offer top quality care and help
  • Dedication – to enhancing the expertise of people that want care and help making certain it’s individual centred


12-18 months



An Grownup Care Employee should know and perceive:

A. The job they should do, their fundamental duties and tasks

  • The duties and tasks of the job function related to the context of the service during which they’re working. This might embody supporting with social actions, monitoring well being, helping with consuming, mobility and private care
  • Skilled boundaries and limits of their coaching and experience
  • Related statutory requirements and codes of observe for his or her function
  • What the ‘responsibility of care’ is in observe
  • The way to contribute in direction of the event and creation of a care plan underpinned by the people preferences in regard to the best way they wish to be supported
  • The way to establish, reply to and escalate adjustments to bodily, social, and emotional wants of people
  • The way to entry, comply with and be compliant with laws and organisational insurance policies and procedures

B. The significance of getting the precise values and behaviours

  • The way to help and allow people to attain their private goals and objectives
  • What dignity means in tips on how to work with people and others
  • The significance of respecting range and treating everybody equally

C.The significance of communication

  • The obstacles to communication
  • The influence of non-verbal communication
  • The significance of energetic listening
  • How the best way they impart can have an effect on others
  • About totally different types of communication e.g. signing, communication boards
  • The way to discover out the easiest way to speak with the person they’re supporting
  • How to ensure confidential info is saved protected

D. The way to help people to stay protected from hurt (Safeguarding)

  • What abuse is and what to do after they have issues somebody is being abused
  • The nationwide and native methods for safeguarding and safety from abuse
  • What to do when receiving feedback and complaints
  • The way to recognise unsafe practices within the office
  • The significance and means of whistleblowing
  • The way to handle any dilemmas they might face between an individual’s rights and their security

E. The way to promote well being and wellbeing for the people they help and work colleagues

  • The well being and security tasks of self, employer and employees
  • The way to maintain protected within the work setting
  • What to do when there may be an accident or sudden sickness
  • What to do with hazardous substances
  • The way to promote fireplace security
  • The way to scale back the unfold of an infection
  • What a threat evaluation is and the way it may be used to advertise person-centred care safely

F. The way to work professionally, together with their very own skilled growth

  • What an expert relationship is with the individual being supported and colleagues
  • The way to work along with different folks and organisations within the curiosity of the individual being supported
  • The way to be actively concerned of their private growth plan
  • The significance of wonderful core abilities in writing, numbers and data expertise
  • What to do to develop, maintain and exhibit a constructive perspective and private resilience
  • The place and tips on how to entry specialist data when wanted to help efficiency of the job function

An Grownup Care Employee should be capable of:

A: The principle duties and tasks in response to their job function

  •  Help people they’re working with in response to their private care/help plan
  • Ask for assist from an applicable individual when not assured or expert in any side of their function
  • Present people with info to allow them to have a alternative about the best way they’re supported
  • Encourage people to take part in the best way their care and help is delivered
  • Guarantee the person is aware of what they’re agreeing to relating to the best way during which they’re supported
  • Contribute to the on-going growth of care/help plans for the person they help
  • Help people with cognitive, bodily or sensory impairments

B. Treating folks with respect and dignity and honouring their human rights

  • Guarantee dignity is on the centre of all work with the people they help, their households, carers and advocates
  • Show all work is individual centred, accommodating the person’s wants, needs and preferences
  • Show empathy (understanding and compassion) for people they help
  • Show braveness in supporting folks in ways in which might problem their private/cultural beliefs

C. Speaking clearly and responsibly

  • Communicate clearly and exhibit constructive non-verbal communication to people, households, carers and advocates
  • Use the popular strategies of communication of the person they help in response to their language, tradition, sensory wants and their needs
  • Determine and take steps to scale back environmental obstacles to communication
  • Show they will verify for understanding
  • Write clearly and concisely in data and reviews
  • Preserve info protected and confidential in response to agreed methods of working

D. Supporting people to stay protected from hurt (Safeguarding)

  • Recognise potential indicators of various types of abuse
  • Reply to issues of abuse in response to agreed methods of working
  • Recognise, report and problem unsafe practices

E. Championing well being and wellbeing for the people they help and for work colleagues

  • Promote the well being and wellbeing of the person they help
  • Transfer folks and objects safely
  • Show tips on how to scale back the unfold of an infection, together with use of greatest observe in hand hygiene
  • Show the promotion of wholesome consuming and wellbeing by making certain people have entry to fluids, meals and vitamin
  • Show tips on how to maintain folks, buildings and themselves protected and safe
  • Perform fireplace security procedures when required
  • Use threat assessments to help people safely
  • Recognise signs of cognitive impairment, e.g. Dementia, studying disabilities and psychological well being
  • Monitor and report adjustments in well being and wellbeing for people they help

F. Working professionally and looking for to develop their very own skilled growth

  • Replicate by yourself work practices
  • Show the event of their very own abilities and data, together with core abilities in writing, numbers and data expertise
  • Show their contribution to their growth plan
  • Show capacity to work in partnership with others to help the person
  • Determine sources of help when conflicts come up with different folks or organisations
  • Show they will work inside protected, clear skilled boundaries
  • Present they will entry and apply extra abilities required to carry out the precise job function competently


Degree 2 Diploma in Care.


This apprenticeship offers a great entry into the occupation and helps development inside the sector. 

People with out stage 1 English and maths might want to obtain this stage and take the take a look at for stage 2 English and maths previous to taking the end-point evaluation.

For these with an training, well being and care plan or a legacy assertion the apprenticeships English and maths minimal requirement is Entry Degree 3 and British Signal Language qualification are an alternative choice to English {qualifications} for whom that is their major language.

Trade-specific necessities

Undertake the Enhanced Disclosure and Barring Service course of and supply the outcome previous to beginning.

The person should meet the 15 requirements as set out within the Care Certificates. The Care High quality Fee count on that suppliers that make use of healthcare assistants and social care help employees comply with these requirements to ensure new workers are supported, expert and assessed as competent to hold out their roles.

Evaluate date:  January 2021

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