Reference Quantity: ST0196

Particulars of normal

Part 1: Occupational Profile

Meals and Drink Superior Course of Operators work in one of many largest, most dynamic and quickest rising sectors of business. On daily basis, producers, producers and retailers make and promote thousands and thousands of modern meals merchandise to shoppers within the UK and all over the world. This contains drinks, truffles, biscuits, ready-to-eat and ready-to-cook meals, sandwiches, wraps, contemporary fruit and salads. It’s crucial that apprentices within the business have the abilities and data to make sure our meals merchandise, which thousands and thousands of individuals devour on daily basis, are secure. 

Superior Operators work within the manufacturing sector of the food and drinks business. They sometimes work on manufacturing strains in manufacturing crops, however will spend a while offline whereas engaged on actions comparable to new product improvement. They’ve each data and abilities in preventative upkeep actions and Steady Enchancment (CI) methods, that are important to sustaining and enhancing productiveness in food and drinks manufacturing websites.

Whichever a part of the business they select to work in, on completion of this programme, the person will have the ability to consider and make enhancements to security, high quality and efficiency in a food and drinks manufacturing surroundings.

Superior Operators will develop an in-depth data of food and drinks merchandise, well being and security techniques, high quality techniques and Good Manufacturing Processes (GMP). They’re skilled to interrogate and interpret knowledge to establish tendencies and perform fundamental fault discovering. This can assist to keep away from future faults and enhance high quality and productiveness. Superior Operators could also be anticipated to guide others; as such they may develop abilities in management and administration.

On completion of this programme, people could progress into extra superior technical or management roles. This apprenticeship is a perfect spring board for potential future leaders of the food and drinks business.

Part 2: The Data, Expertise and Behaviours

Meals and Drink Superior Course of Operators could have the next data and understanding:



  • Rules of plant upkeep of kit and processes
  • The right way to establish and resolve technical issues (together with merchandise, tools and security) according to organisational processes
  • The method of introducing new processes, merchandise and equipment
  • The broader enterprise surroundings: inside and exterior prospects, profitability and business consciousness
  • Rules of:
    • monitoring and assessing dangers, together with Hazard Evaluation and Vital Management Factors (HACCP)
    • group main, coaching, mentoring and buddying
    • asset care
    • knowledge evaluation and meals operations
    • steady enchancment
    • incident administration
    • multistage operations, together with start-up, shutdown and changeovers, according to Normal Working Procedures (SOPs)
    • inside and exterior audits
    • prime quality techniques
    • environmental administration techniques
    • well being and security techniques
    • meals science and know-how
    • planning and inventory management

Meals and Drink Superior Course of Operators will show the next abilities:



  • Guarantee compliance with Well being and Security rules, eg Hazard Evaluation and Vital Management Factors (HACCP)
  • Contribute to danger evaluation
  • Analyse and report knowledge
  • Anticipate potential issues or delays and plan accordingly
  • Use drawback fixing methods to get rid of root explanation for issues
  • Consider and enhance manufacturing according to Steady Enchancment (CI) methods and take duty for CI exercise
  • Take motion to minimise waste
  • Perform routine and specialist upkeep of kit, according to organisational tips
  • Execute incident administration protocols
  • Assist quite a lot of inside audits
  • Take part in exterior audits, according to organisational procedures
  • Contribute to the event and enchancment of qc
  • Perform testing for high quality management
  • Participate in mentoring, buddying and on-the-job coaching
  • Interpret and implement Normal Working Procedures to make sure working in the direction of finest practices


Meals and Drink Superior Course of Operators will show the next behaviours:




  • Secure working: ensures security of self and others, meals secure, challenges questions of safety
  • Possession of labor: accepts duty, is proactive, plans work
  • Delight in work: goals for excellence, time administration
  • Self-development: proposes aims to assist the enterprise, seeks studying, drives the event of self and others
  • Integrity and respect: respect for colleagues, adapts model the place applicable
  • Working in a group: builds good relationships with others, works collaboratively, contributes concepts and challenges appropriately, leads by instance
  • Downside fixing: works to establish and guarantee root causes are resolved, demonstrating a tenacious strategy
  • Responsiveness to alter: flexibility to altering working surroundings and calls for
  • Firm/business perspective: want to study in regards to the firm and meals business, acts as an envoy
  • Efficient communicator in any respect ranges
  • Demonstrates and encourages curiosity to foster new methods of considering and dealing
  • Acts in alignment with the enterprise imaginative and prescient and values


 Part 3: Extra Info

Entry Necessities

Employers will set their very own standards, however sometimes an entrant to this apprenticeship will have already got achieved a minimal of Stage 1 in English and maths


Stage 3


Apprentices are required to finish a Stage 3 Diploma in Meals and Drink Operations qualification previous to taking the end-point evaluation for the apprenticeship

Normal Overview

After 3 years

English and Maths

Apprentices with out stage 2 English and maths might want to obtain this stage previous to taking the end-point evaluation for this apprenticeship

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