Data and Understanding (Comprehend it)
Abilities (Present it)
Behaviours (Stay it)
Culinary
Perceive the ideas of meals preparation and cooking, knife choice and dealing with, style, food plan and diet, and find out how to carry these collectively in a difficult and time sure surroundings
Exhibit a variety of meals preparation, knife and cooking abilities and methods to supply high quality dishes in step with enterprise necessities
Stay calm beneath strain and deal with many duties without delay making certain they’re accomplished on the proper second and to the agreed normal
Know the enterprise or model specs and perceive find out how to use them to create standardised menu gadgets and dishes
Produce worthwhile menu gadgets and dishes in response to enterprise specs
Take a versatile and adaptable method to fulfill enterprise necessities
Perceive how know-how helps the preparation and manufacturing of menu gadgets and dishes
Use know-how appropriately and effectively to assist the manufacturing of meals and guarantee upkeep points and malfunctions are handled promptly
Use know-how and gear responsibly to make sure it’s maintained in good working order
Know find out how to recognise malfunctions or hazards and work to agreed practices and pointers to make sure a protected, clear and hygienic kitchen surroundings
Assist crew to take care of sudden malfunctions or hazards that disrupt work actions
Be resolution focussed when coping with sudden challenges
Perceive how private method and efficiency impacts on the profitable manufacturing of menu gadgets and dishes
Guarantee optimistic enterprise or model picture is upheld in work actions and the supply of merchandise always
Exhibit a perception within the worth of services and products the enterprise gives
Preserve updated information of product vary, model improvement, promotions and present tendencies
Exceed buyer satisfaction by sustaining consistency in product and repair high quality
Take possession for holding updated with the enterprise provide and model developments
Meals
Security
Know the meals security practices and procedures to make sure the protected preparation and cooking of meals
Put together, cook dinner and current meals to agreed meals security practices and pointers, making certain a clear and hygienic kitchen surroundings is maintained always
Take accountable choices that assist excessive requirements of meals security practices
Know what to search for in substances and find out how to deal with and retailer them to keep up high quality, in step with meals security laws
Guarantee substances are saved, ready, cooked and introduced to ship a top quality product that’s protected for the buyer
Use a thought of method to managing substances to keep up their high quality and security
Folks
Know find out how to assist and affect the crew positively to ship a top quality product
Assist crew members and make sure the meals produced is of top quality, delivered on time and to specification
Encourage the crew to take a satisfaction of their function via a persistently optimistic {and professional} method
Recognise how all workers and groups are depending on one another and perceive the significance of teamwork each front and back of home in attaining enterprise goals
Keep concord throughout the crew and with colleagues in different components of the organisation, figuring out and coping with issues constructively to drive a optimistic consequence
Be resolution focussed to attain the required consequence and assist optimistic, open communications that assist crew members obtain the most effective end result for patrons and the enterprise
Perceive find out how to work with folks from a variety of backgrounds and cultures and recognise how native demographics could influence on the product vary of the enterprise
Use efficient strategies of communication and function in a good and empathic method that achieves the specified end result and demonstrates a buyer centric tradition
Actively pay attention and empathise with different peoples’ standpoint, reply politely and promote a good, nondiscriminatory and equal working surroundings
Know find out how to talk information and expertise to the crew and assist people’ improvement
Establish improvement wants and actively encourage and assist people to reinforce their abilities and information
Have fun private development and achievement of crew members
Enterprise
Know the enterprise imaginative and prescient and goals and model requirements and the ideas of enterprise success by rising gross sales, lowering prices and maximising revenue
Successfully use methods that assist price discount and enhance efficiency, income, revenue margins and prospects’ expertise
Exhibit a eager enterprise sense, producing meals to model requirements effectively and cheaply
Perceive find out how to function effectively to ship revenue margins, cut back wastage and assist the general monetary efficiency of the enterprise
Monitor prices, utilizing forecasting to set practical targets with the crew; successfully management useful resource allocation; minimise wastage and use sustainable working practices
Actively discourage waste and work to keep away from criticism associated wastage; demonstrating dedication to sustainable working practices
Recognise and perceive legislative tasks and the significance of defending peoples’ well being, security and safety
Adjust to authorized necessities and encourage buyer confidence by sustaining the security and safety of individuals always
Advocate the significance of working safely and legally in the most effective curiosity of all folks
Know find out how to establish, plan for and minimise dangers to the
service and operation
Danger assess conditions, figuring out and isolating issues of concern, by establishing the trigger and intervening accordingly to minimise any threat to folks and adjust to
laws
Assume and act shortly to deal with issues as they come up and maintain prospects glad and operations flowing easily
Know the shopper profile of the enterprise, who its important opponents are and the enterprise development technique
Perform actions in step with enterprise and model values that actively market the enterprise, assist competitiveness and assist meet enterprise goals
Visibly and authentically dwell the model, tradition and values of the enterprise via a passionate enthusiasm to supply everybody with the very best expertise
