Knowledge and Understanding (Understand it)
Skills (Present it)
Behaviours (Dwell it)
Culinary
Perceive the ideas of meals preparation and cooking, knife choice and dealing with, style, eating regimen and diet, and how one can deliver these collectively in a difficult and time sure setting
Show a variety of meals preparation, knife and cooking abilities and strategies to supply high quality dishes according to enterprise necessities
Stay calm beneath strain and deal with many duties without delay making certain they’re accomplished on the proper second and to the agreed normal
Know the enterprise or model specs and perceive how one can use them to create standardised menu objects and dishes
Produce worthwhile menu objects and dishes in keeping with enterprise specs
Take a versatile and adaptable strategy to satisfy enterprise necessities
Perceive how expertise helps the preparation and manufacturing of menu objects and dishes
Use expertise appropriately and effectively to help the manufacturing of meals and guarantee upkeep points and malfunctions are handled promptly
Use expertise and tools responsibly to make sure it’s maintained in good working order
Know how one can recognise malfunctions or hazards and work to agreed practices and tips to make sure a secure, clear and hygienic kitchen setting
Help workforce to take care of sudden malfunctions or hazards that disrupt work actions
Be answer focussed when coping with sudden challenges
Perceive how private strategy and efficiency impacts on the profitable manufacturing of menu objects and dishes
Guarantee constructive enterprise or model picture is upheld in work actions and the supply of merchandise always
Show a perception within the worth of services the enterprise presents
Hold updated data of product vary, model growth, promotions and present developments
Exceed buyer satisfaction by sustaining consistency in product and repair high quality
Take possession for conserving updated with the enterprise provide and model developments
Meals security
Know the meals security practices and procedures to make sure the secure preparation and cooking of meals
Put together, cook dinner and current meals to agreed meals security practices and tips, making certain a clear and hygienic kitchen setting is maintained always
Take accountable choices that help excessive requirements of meals security practices
Know what to search for in elements and how one can deal with and retailer them to keep up high quality, according to meals security laws
Guarantee elements are saved, ready, cooked and introduced to ship a top quality product that’s secure for the patron
Use a thought-about strategy to managing elements to keep up their high quality and security
Individuals
Know how one can help and affect the workforce positively to ship a top quality product
Help workforce members and make sure the meals produced is of top of the range, delivered on time and to specification
Encourage the workforce to take a pleasure of their function via a persistently constructive {and professional} strategy
Recognise how all workers and groups are depending on one another and perceive the significance of teamwork each front and back of home in attaining enterprise aims
Keep concord throughout the workforce and with colleagues in different components of the organisation, figuring out and coping with issues constructively to drive a constructive final result
Be answer focussed to realize the required final result and help constructive, open communications that assist workforce members obtain the very best consequence for patrons and the enterprise
Perceive how one can work with individuals from a variety of backgrounds and cultures and recognise how native demographics could influence on the product vary of the enterprise
Use efficient strategies of communication and function in a good and empathic method that achieves the specified consequence and demonstrates a buyer centric tradition
Actively hear and empathise with different peoples’ standpoint, reply politely and promote a good, non- discriminatory and equal working setting
Know how one can talk data and expertise to the workforce and help people’ growth
Establish growth wants and actively encourage and help people to reinforce their abilities and data
Have a good time private development and achievement of workforce members
Enterprise
Know the enterprise imaginative and prescient and aims and model requirements and the ideas of enterprise success by rising gross sales, decreasing prices and maximising revenue
Successfully use strategies that help value discount and enhance efficiency, income, revenue margins and clients’ expertise
Show a eager enterprise sense, producing meals to model requirements effectively and affordably
Perceive how one can function effectively to ship revenue margins, cut back wastage and help the general monetary efficiency of the enterprise
Monitor prices, utilizing forecasting to set sensible targets with the workforce; successfully management useful resource allocation; minimise wastage and use sustainable working practices
Actively discourage waste and work to keep away from criticism associated wastage; demonstrating dedication to sustainable working practices
Recognise and perceive legislative duties and the significance of defending peoples’ well being, security and safety
Adjust to authorized necessities and encourage buyer confidence by sustaining the protection and safety of individuals always
Advocate the significance of working safely and legally in the very best curiosity of all individuals
Know how one can establish, plan for and minimise dangers to the service and operation
Know the shopper profile of the enterprise, who its principal opponents are and the enterprise development technique
