Reference Quantity: ST0201

Particulars of normal

Part 1: Occupational Profile

Provide Chain is on the coronary heart of each enterprise – it’s a system of organisations, individuals, actions, data and assets concerned in shifting services or products from provider to buyer. It could embody the transformation of pure assets, uncooked supplies and elements right into a completed product.

Efficient and dynamic provide chains are notably vital in fast paced client items (FMCG) sectors, for instance meals & drink, retail or consumables, the place merchandise have a number of of the next traits: excessive quantity, quick turnover and regularly bought. FMCG have a brief shelf life, both because of excessive client demand or as a result of the product deteriorates quickly. In distinction, sturdy items or main home equipment resembling kitchen home equipment are typically changed over a interval of a number of years. Provide chain capabilities embody procurement, forecasting, planning manufacture, customer support and logistics.

FMCG Provide Chain Practitioners will work in a number of provide chain capabilities. Typical duties may embody forecasting buyer demand as a Junior Demand Planner, liaising with the factories schedule manufacturing as a Junior Provide Planner, processing orders as a Buyer Service Operative and dealing with hauliers and Distribution Centres as an Assistant Transport Planner.

They’ve a complete understanding of your entire provide chain, are liable for their impression on every operate and attempt to ship one of the best worth for his or her enterprise and buyer. Because of the excessive variety of interactions each inside and out of doors of the enterprise, they want robust relationship constructing, influencing, stakeholder administration and communication expertise alongside sound analytical, data expertise and numeracy expertise, with a capability to work in a quick paced surroundings with regularly altering necessities.

FMCG Provide Chain Practitioners will be capable to progress to administration or specialist roles.

Part 2: The Data, Abilities and Behaviours

FMCG Provide Chain Practitioners have data and understanding of:

  • Finish-to-end traits and processes of the FMCG provide chain in several contexts
  • Important provide chain key efficiency indicators: stock, forecast accuracy, plan attainment, customer support, automobile utilisation, on shelf availability and waste, high quality and worth in keeping with enterprise necessities and expectations, commerciality; and their impression on different elements of the enterprise
  • Key laws, insurance policies and procedures that affect the availability chain: well being and security, environmental, sustainability and others related to the enterprise context resembling giant items automobile (LGV) driver hours and meals security/secure manufacturing practices
  • The traits and particular wants of various buyer teams: retailers, business-to-business, ecommerce and export
  • Info expertise (IT) techniques for the availability chain: Excel, materials necessities planning (MRP) techniques and enterprise planning techniques
  • The important thing rules of Steady Enchancment (CI) Administration and Drawback Fixing
  • The significance of recent merchandise and the way a product is costed
  • The rules of capability planning
  • Procurement: the rules of shopping for – strategic and operational resolution making (influences, threat, price); and authorized and buyer necessities (anti-bribery insurance policies, moral approaches and frameworks)
  • Forecasting: the levers and influences on buyer and client demand (market traits, climate, competitor exercise and seasonality); the impression of merchandising on provide chain choices; and others related to the enterprise context
  • Plan manufacture: the rules of growing and implementing a provide plan taking account of capability, product life and the important thing drivers of success
  • Customer support: the rules of order seize and administration, from order receipt to supply by to prospects, the significance of buyer fulfilment
  • Logistics: the significance of logistics price, the impression of short-lead time and excessive demand volatility logistics on community planning

FMCG Provide Chain Practitioners exhibit the next expertise, and are in a position to:

  • Prioritise the movement of FMCG services or products primarily based on evolving and altering data; assembly essential deadlines to make sure the environment friendly operating of the FMCG provide chain, together with managing surprising demand
  • Lead and take part in on a regular basis downside fixing actions required for the FMCG business the place small course of enhancements can have a big enchancment on the remainder of the availability chain, utilizing recognised strategies: 5 Whys and fishbone evaluation
  • Use steady enchancment strategies to enhance efficiency within the FMCG provide chain, resembling forecast accuracy
  • Lead the creation/improvement of Customary Working Procedures to make sure enhancements are documented and shared across the enterprise
  • Manipulate and interpret consistently altering knowledge units to tell resolution making within the provide chain operate(s)
  • Analyse giant quantities of information to establish key traits and themes that have an effect on the FMCG provide chain; make suggestions to inside and exterior prospects, the world of accelerating knowledge availability sources might embody buyer digital level of sale (EPOS) knowledge, historic forecast vs. dispatch knowledge, historic buyer delivery/supply knowledge
  • Use IT techniques for the availability chain; Excel and firm and buyer techniques
  • Full provide chain documentation for audit necessities
  • Develop and handle a small venture plan inside a provide chain operate(s) to enhance operational efficiency
  • Establish, handle and escalate dangers to the enterprise, resembling prospects considerably exceeding their forecast, manufacturing unit breakdowns, provider failures, supply failures and buyer relationship points by to not fulfilling an order in full, to make sure that merchandise produced and delivered towards very brief lead instances can be found at any time when and wherever shoppers select to buy, on the lowest potential price
  • Talk utilizing acceptable strategies and FMCG terminology; verbal, electronic mail, nose to nose

FMCG Provide Chain Practitioners exhibit the next behaviours:

  • Secure working: ensures security of self and others, challenges issues of safety
  • Responsiveness to vary: demonstrates and encourages curiosity to foster new methods of considering and dealing to make sure financial advantages are maximised
  • Satisfaction in work: goals for excellence, time administration, adherence to deadlines
  • Have braveness/conviction of their choices and demonstrates possession of labor
  • Acts in alignment with the enterprise imaginative and prescient and values, need to be taught concerning the FMCG business, acts as an envoy
  • Builds good relationships with others, works collaboratively, contributes concepts and challenges appropriately, leads by instance
  • Tenacious strategy to problem-solving by working to establish and guarantee root causes are resolved to make sure provide chains stay versatile and agile
  • Extremely efficient communicator in any respect ranges and with a wide range of stakeholders: at all times performing with integrity and respect

Part 3: Further Info


Typical period 30 months for brand spanking new entrants

Entry Necessities

Employers will set their very own standards, however usually an entrant to this apprenticeship will have already got achieved a minimal of Stage 2 in English and maths


Stage 3

English and Maths

Apprentices with out degree 2 English and maths might want to obtain this degree previous to taking the end-point evaluation for this apprenticeship

Customary Renewal

After 3 years                           

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