Reference Quantity: ST0329

Particulars of normal

Occupational Profile: 

It is a customer-facing position with duty for offering the executive assist wanted to safe profitable property gross sales.  Junior Property Brokers may fit in several areas of property company, i.e. gross sales, auctioneering and industrial property.   In all instances, they are going to be required to grasp and adjust to contractual, statutory and authorized restrictions, and shopper confidentiality. They are going to be working underneath supervision throughout the wider organisation.  

The work is assorted and typical roles will embrace: knowledge registration, producing window adverts, arranging and reserving viewings, accompanying colleagues on web site visits to varied properties, promoting extra providers, accumulating keys, finishing up primary property analysis, together with advertising procedures by means of portals, web sites and numerous databases

Moreover the Junior Property Agent would put together ground plans of a property, following the measuring code of observe and likewise help with the supply of gross sales particulars.  This would come with how you can take and produce pictures for particular person properties.  As a part of the gross sales course of, apprentices would want to know how you can conduct viewings and obtain a proper supply made out of a purchaser and the insurance policies and procedures involved with processing this. The Junior Property Agent will work carefully with colleagues to discover options to issues and enhancements to working patterns.  They are going to take duty for the standard, accuracy and planning of their very own work.  

The Junior Property Agent will be capable to purchase the elemental expertise for the industrial and residential property gross sales business. This in flip will give them the aptitude for additional profession development on completion of the apprenticeship. This profession development could be both with their current employer or throughout the business generally.  It is going to additionally improve their means to undertake additional {qualifications}.

Skilled Information

Information What’s required
Valuation Pay attention to the fundamental ideas of rebuilding prices, promoting, advertising (together with use of social media) and advertising recommendation, native market info, totally different strategies of sale and a primary understanding of lettings and investments, RICS property measurement customary, and market valuation.  Rudiments of various kinds of valuation i.e. lending, insurance coverage and market, researching property values, lettings, observational challenges/powers, yields and funding values

Authorized/ Compliance

A common understanding of: Property Brokers Act (1979), Shopper Safety from Unfair Buying and selling Rules (2008), Shopper Rights Act (2015), Enterprise Safety from Deceptive Advertising Rules (2008), Enterprise Safety Rules (2008), Stamp Responsibility and Land Tax, Trades Description Act (1972), Proceeds of Crime Act (2002), Landlord and Tenant Act (1954), Auctioneers Act (1845) and so on.  and perceive Main Authority Accountability.  Ideas underpinning tenure, service expenses, floor hire, shared possession, accounting procedures and dealing with shopper’s cash, unlawful practices and position of buying and selling requirements

Advertising Recommendation How one can undertake primary analysis, together with portals, and databases similar to Rightmove and Zoopla.  Information of Land Registry, layers of selling and self-presentation
Development and Defects Primary data of conventional and non-traditional constructing building terminology, data of the most typical defects in conventional buildings similar to subsidence, damp and so on.
Planning Consciousness of the fundamental ideas of planning, together with the position of nationwide and native authorities, constructing rules and planning, define and detailed planning consent, highways, constructing management (together with conversions and extensions), permitted improvement, itemizing, change of use and use class order and conservation areas.
Strategies of sale Non-public treaty, private and non-private auctions, casual and formal tender and the related authorized necessities.
Organisational Consciousness Ideas, insurance policies and practices of the organisation in time period of buyer care, complaints dealing with, worker code of conduct, crew working, danger evaluation, private security,  safeguarding and enterprise communications.  Even have some data of the organisations marketing strategy, organisation values, the vary of providers accessible to clients, crew targets, Key Efficiency Indicators and perceive how their position suits in throughout the organisation.


Skilled Expertise

Ability What’s Required
Price Incomes To display an understanding of the aggressive market-place and commerciality of Property Company, Innovation, recognising alternatives and referrals.

Time Administration

To have the ability to organise and plan work in a versatile method to make sure duties are prioritised and accomplished inside agreed timescales.  Present efficient determination making so as to guarantee work and duties are accomplished in step with instruction and on time, together with the ideas of productiveness, diary administration, prioritising, targets/goals and to grasp process setting.
Staff Work/Staff Constructing  To have the ability to work successfully with inner colleagues and exterior companions to attain particular person, crew and enterprise targets, determine options to issues, admire the significance of crew working, and perceive job roles and the place they match throughout the crew.  To make use of acceptable communication and interpersonal expertise similar to energetic listening, engagement and managing ambition. 

Know how you can handle the connection with the shopper.  Know the significance of written, verbal and non-verbal communication (together with physique language), e-mail, letter, phone and private etiquette. 

Acceptable use of social media websites, ie. Fb, Twitter, LinkedIn, and smartphone functions. 

Instruments and Gear Efficient use of IT tools and software program, together with particular gross sales and lettings packages, telephone programs, use of cellphones, measuring gadgets, dictation machines, damp meters, contact typing, cameras, PCs/laptops/tablets, multifunction copiers, cloud knowledge programs (and knowledge compliance), security gadgets.
Promoting To have the ability to display presentation expertise, viewing and promoting properties, cross promoting, lettings and referrals.  Normal strategies of concluding gross sales; understanding wants. 
Negotiation To have an understanding of energetic listening, energetic questioning, empathy, dealing with troublesome individuals and conditions, objection dealing with, public relations and analysis.  To be inquisitive, respectful, well mannered and know how you can take management of a negotiation dialog.
Administration Have the ability to apply a variety of administrative expertise so as to assist the vary of property company actions and associated providers.  An understanding of the significance and use of digital and hardcopy information, together with acceptable software program packages. Diary administration, submitting, making and receiving phone calls.
Enhanced literacy/numeracy Reveal each spoken and written ‘enterprise English’ and the distinction between inner and exterior communications etiquette (e-mail, letter, phone) and numeracy (use of percentages).  

Skilled Behaviours

Behaviour What’s required
Buyer Care Reveal a responsive strategy to buyer wants and consciousness of the organisation’s affect on clients and their lives.  To indicate skilled requirements of behaviours and optimistic persona, to decorate appropriately and pay attention to private presentation; reliability; dependability; belief; integrity and ethical character. To grasp business codes of observe in relation to conflicts of curiosity.
Public Relations

To current the corporate, oneself and the occupation in the absolute best gentle. To have an understanding of how the position suits in throughout the firm construction. To have the ability to converse appropriately with clients, colleagues and professionals, forwarding enquires as obligatory. Apply acceptable ideas of buyer care.

Responsiveness To have the ability to take well timed and responsive motion to directions given, with the intention of with the ability to work independently.
Private dedication To take duty for their very own private improvement, security and coaching.  Act as an envoy for the organisation and occupation as an entire. Meets private and work commitments and the expectations of others.  Reveal good timekeeping and consistency, in addition to self-presentation.
Adaptability Reveal willingness to simply accept quick altering priorities and work patterns.


Minimal 12 months                             


English and Maths:

Apprentices want to attain stage 1 English and Maths and take the check for stage 2 previous to taking their finish level evaluation

Skilled Physique and Development:

Apprentices who efficiently full this apprenticeship could also be eligible to use for pupil membership of the next:

  • NAEA Propertymark (now incorporating the skilled our bodies previously generally known as Nationwide Affiliation of Property Brokers, Institute of Business and Enterprise Brokers and Nationwide Affiliation of Valuers and Auctioneers).


The usual will probably be reviewed after 3 years.

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