Reference Quantity: ST0424

Particulars of normal

A Broadcast and Media Techniques Technical Operator helps the supply of broadcast and communication providers; these could possibly be tv or radio programmes, podcasts, and web streaming providers, pay-per-view or downloadable content material. They’ll work inside a staff reporting to the Crew Chief/Shift Chief, offering assist to each Manufacturing Crew and Broadcast and Media Techniques Technicians and Engineers, to make sure studio and net broadcast providers and transmissions are constantly maintained with out impression to dwell broadcasts.

Their office could possibly be situated in a broadcast or operations centre, as a part of TV/Radio studio operations, or, on an Outdoors Broadcast operation, at buyer premises, or outside on transmission websites. They might want to make sure that working environments and areas are protected from hazards and that particular dangers are recognized and reported, and that the required tools is protected to make use of each on web site and off web site.

They’ll sometimes work for a manufacturing firm, broadcaster or media providers provider, or a broadcast tools provider/producer. Because of the nature of the position, they might be required to work unsocial hours.

Key duties for the Broadcast and Media Techniques Technical Operator position embody:

  • With the ability to use trade particular software program instruments and broadcast tools;
  • Managing media and file belongings, making certain the integrity and safety of file primarily based content material from cyber assaults; making certain all belongings are protected and safe.
  • Getting ready the technical meeting and arrange for broadcast and communications; equivalent to including subtitles or audio descriptions to programmes, or getting ready and working in studio environments. This may increasingly embody assessing/receiving audio, video and knowledge  contributions from exterior sources through satellite tv for pc, e.g. one other studio or interviewees house, or from inner sources equivalent to studios and edit stations; and the manipulation of the audio and video content material to satisfy broadcast specs;
  • Fault discovering and drawback fixing, and understanding when, how and who to escalate faults to as required;
  • Monitoring and sustaining constant transmission/broadcast in keeping with Service Degree Agreements or organisational targets. 


A Broadcast and Media Techniques Technical Operator is aware of and understands:

Broadcast Communications Techniques and Networks

  • How Networks can be utilized to ship price efficient, environment friendly and high quality content material for broadcast/playout/on-line providers equivalent to dwell broadcasts
  • The top-to-end broadcast workflow from manufacturing (studio) to distribution (house) and their position inside this
  • How one can put together the agreed technical arrange for broadcast techniques and networks
  • How one can acquire, filter and analyse knowledge relating to service operations to help drawback/incident administration
  • How one can recognise faults, and who and when to escalate these to, in keeping with organisational procedures
  • The trade requirements, equivalent to, supply protocols and proposals related to personal position

Service supply

  • The extent of service agreed for supply
  • The regulatory setting of personal organisation, and the way the broader broadcast media operates
  • The agreed high quality requirements for service supply and find out how to keep these
  • The sources required to ship the published service together with folks, tools and techniques
  • The causes and penalties of service failure, and find out how to reply appropriately
  • How one can establish service issues and set up workarounds
  • Enterprise continuity procedures

Well being and Security

  • How one can safely use all instruments and tools required for the position
  • How one can assess new and current occasion areas (venues) for security, operational and artistic suitability
  • The dangers and hazards that apply to the position and the way and when to report Well being and Questions of safety to the suitable personnel


A Broadcast and Media Communications Technical Operator is ready to:

Broadcast Communication Techniques and Networks

  • Observe processes to make sure that the integrity and safety of file primarily based media content material is maintained e.g. to keep away from hacking or theft of belongings
  • Put together and assemble the agreed technical arrange for dwell or pre-recorded content material together with video and sound tools, broadcast techniques and networks
  • Use trade particular software program and {hardware} and comply with trade specified processes referring to sound and visible workflows transmission
  • Use the suitable techniques to evaluate suitability of media for broadcast equivalent to subtitles or audio description
  • Precisely monitor audio and video alerts

Service Supply

  • Monitor channel outputs for high quality and continuity of service making certain adherence to OFCOM specs and tips
  • Talk fault circumstances in a well timed and coherent method to colleagues, prospects and suppliers, escalating to managers as required
  • Apply incident management procedures and full incident management stories in keeping with organisational procedures
  • Work with broadcast technicians and engineers to re-establish and keep service when it’s interrupted
  • Implement agreed processes and log work carried out to providers in keeping with service agreements
  • Talk clearly and concisely utilizing discretion when required
  • Work successfully, each individually and collaboratively as a part of a staff
  • Construct and keep skilled relationships with colleagues, prospects and suppliers
  • Work precisely with a excessive diploma of consideration to element

Well being and Security

  • Guarantee well being and security tips and insurance policies, together with electrical security procedures, are adopted always, reporting any well being and incidents or hazards to the suitable personnel
  • Preserve a safe working setting, in keeping with organisational insurance policies, so as to defend people, info and organisational belongings


A Broadcast and Media Communications Technical Operator can be anticipated to reveal:

  • A robust work ethic, taking private accountability for personal work, assembly deadlines, setting the precise instance for others and displaying honesty and integrity
  • Treating others with respect, exhibiting sensitivity to others and demonstrating an openness to others’ concepts and enter to develop efficient working relationships with colleagues and prospects
  • A constructive perspective, adaptability and responsiveness to vary
  • Considering creatively and utilizing a scientific method to resolve technical points referring to broadcast and media techniques operations
  • Growing and sustaining personal skilled competence in broadcast and media techniques operations; a willingness to study new expertise


Apprentices with out English and Arithmetic at stage 2 should obtain stage 2 previous to taking   their Finish Level Evaluation. For these with an schooling, well being and care plan or a legacy assertion the apprenticeship English and maths minimal requirement is Entry Degree 3, and British Signal Language qualification are a substitute for English {qualifications} for these whom that is their main language. Apprentices with out stage 2 English and Maths might want to obtain this stage previous to taking the end-point evaluation.


The apprenticeship will sometimes take 22 months to finish.


This apprenticeship is about at stage 3.

Evaluation date

After three years.

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