Reference Quantity: ST0424

Particulars of normal

A Broadcast and Media Techniques Technical Operator helps the supply of broadcast and communication providers; these may very well be tv or radio programmes, podcasts, and web streaming providers, pay-per-view or downloadable content material. They’ll work inside a staff reporting to the Staff Chief/Shift Chief, offering assist to each Manufacturing Crew and Broadcast and Media Techniques Technicians and Engineers, to make sure studio and internet broadcast providers and transmissions are constantly maintained with out influence to stay broadcasts.

Their office may very well be positioned in a broadcast or operations centre, as a part of TV/Radio studio operations, or, on an Outdoors Broadcast operation, at buyer premises, or outdoor on transmission websites. They might want to make sure that working environments and areas are secure from hazards and that particular dangers are recognized and reported, and that the required gear is secure to make use of each on web site and off web site.

They’ll sometimes work for a manufacturing firm, broadcaster or media providers provider, or a broadcast gear provider/producer. As a result of nature of the position, they could be required to work unsocial hours.

Key duties for the Broadcast and Media Techniques Technical Operator position embrace:

  • With the ability to use business particular software program instruments and broadcast gear;
  • Managing media and file property, making certain the integrity and safety of file primarily based content material from cyber assaults; making certain all property are secure and safe.
  • Getting ready the technical meeting and arrange for broadcast and communications; reminiscent of including subtitles or audio descriptions to programmes, or getting ready and working in studio environments. This will embrace assessing/receiving audio, video and information  contributions from exterior sources through satellite tv for pc, e.g. one other studio or interviewees dwelling, or from inside sources reminiscent of studios and edit stations; and the manipulation of the audio and video content material to satisfy broadcast specs;
  • Fault discovering and downside fixing, and understanding when, how and who to escalate faults to as required;
  • Monitoring and sustaining constant transmission/broadcast according to Service Stage Agreements or organisational targets. 


A Broadcast and Media Techniques Technical Operator is aware of and understands:

Broadcast Communications Techniques and Networks

  • How Networks can be utilized to ship price efficient, environment friendly and high quality content material for broadcast/playout/on-line providers reminiscent of stay broadcasts
  • The tip-to-end broadcast workflow from manufacturing (studio) to distribution (dwelling) and their position inside this
  • put together the agreed technical arrange for broadcast methods and networks
  • acquire, filter and analyse information relating to service operations to help downside/incident administration
  • recognise faults, and who and when to escalate these to, according to organisational procedures
  • The business requirements, reminiscent of, supply protocols and suggestions related to personal position

Service supply

  • The extent of service agreed for supply
  • The regulatory surroundings of personal organisation, and the way the broader broadcast media operates
  • The agreed high quality requirements for service supply and how one can preserve these
  • The sources required to ship the published service together with individuals, gear and methods
  • The causes and penalties of service failure, and how one can reply appropriately
  • establish service issues and set up workarounds
  • Enterprise continuity procedures

Well being and Security

  • safely use all instruments and gear required for the position
  • assess new and current occasion areas (venues) for security, operational and inventive suitability
  • The dangers and hazards that apply to the position and the way and when to report Well being and Questions of safety to the suitable personnel


A Broadcast and Media Communications Technical Operator is ready to:

Broadcast Communication Techniques and Networks

  • Comply with processes to make sure that the integrity and safety of file primarily based media content material is maintained e.g. to keep away from hacking or theft of property
  • Put together and assemble the agreed technical arrange for stay or pre-recorded content material together with video and sound gear, broadcast methods and networks
  • Use business particular software program and {hardware} and comply with business specified processes regarding sound and visible workflows transmission
  • Use the suitable methods to evaluate suitability of media for broadcast reminiscent of subtitles or audio description
  • Precisely monitor audio and video indicators

Service Supply

  • Monitor channel outputs for high quality and continuity of service making certain adherence to OFCOM specs and tips
  • Talk fault circumstances in a well timed and coherent method to colleagues, prospects and suppliers, escalating to managers as required
  • Apply incident management procedures and full incident management studies according to organisational procedures
  • Work with broadcast technicians and engineers to re-establish and preserve service when it’s interrupted
  • Implement agreed processes and log work carried out to providers according to service agreements
  • Talk clearly and concisely utilizing discretion when required
  • Work successfully, each individually and collaboratively as a part of a staff
  • Construct and preserve skilled relationships with colleagues, prospects and suppliers
  • Work precisely with a excessive diploma of consideration to element

Well being and Security

  • Guarantee well being and security tips and insurance policies, together with electrical security procedures, are adopted always, reporting any well being and incidents or hazards to the suitable personnel
  • Preserve a safe working surroundings, according to organisational insurance policies, as a way to shield people, data and organisational property


A Broadcast and Media Communications Technical Operator shall be anticipated to reveal:

  • A robust work ethic, taking private accountability for personal work, assembly deadlines, setting the appropriate instance for others and displaying honesty and integrity
  • Treating others with respect, displaying sensitivity to others and demonstrating an openness to others’ concepts and enter to develop efficient working relationships with colleagues and prospects
  • A constructive angle, adaptability and responsiveness to vary
  • Considering creatively and utilizing a scientific method to resolve technical points regarding broadcast and media methods operations
  • Growing and sustaining personal skilled competence in broadcast and media methods operations; a willingness to be taught new expertise


Apprentices with out English and Arithmetic at degree 2 should obtain degree 2 previous to taking   their Finish Level Evaluation. For these with an schooling, well being and care plan or a legacy assertion the apprenticeship English and maths minimal requirement is Entry Stage 3, and British Signal Language qualification are an alternative choice to English {qualifications} for these whom that is their main language. Apprentices with out degree 2 English and Maths might want to obtain this degree previous to taking the end-point evaluation.


The apprenticeship will sometimes take 22 months to finish.


This apprenticeship is ready at degree 3.

Evaluate date

After three years.

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