Pharmacy Technicians are registered professionals working throughout the regulatory requirements for pharmacy, as set by the Normal Pharmaceutical Council (GPhC) Pharmacy Order 2010.
Pharmacy Technicians work in a variety of settings, together with (however not solely): registered pharmacies, neighborhood providers, justice (the Jail Service), GP Practices, dishing out medical doctors’ practices, care houses and scientific commissioning teams, hospitals, psychological well being, defence (HM Armed Companies) and throughout the pharmaceutical business
Pharmacy technicians handle the availability of medicines and gadgets in a pharmacy and help pharmacists with advisory providers. The precise work setting will decide the particular areas of exercise that the Pharmacy Technician undertakes, however usually their position will embrace the next
A Pharmacy Technician is accountable for finishing up each routine and specialist providers, together with extremely advanced actions requiring them to make use of their skilled judgement. They’re anticipated to work each individually and as a part of a multi-disciplinary crew. They’re able to work with minimal supervision, with a excessive diploma of autonomy, taking accountability for the standard and accuracy of the work that they’ve undertaken and that of others.
Pharmacy Technicians are anticipated to speak successfully with healthcare professionals, sufferers and the general public, while respecting and sustaining confidentiality and privateness.
KSBs
Information
K1: How to make sure authorized, regulatory {and professional} requirements are maintained.
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K2: Perceive the boundaries of their accountability, authority and accountability
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K3: Perceive the science of pharmacy, primary pharmacological ideas, actions and use of medicine
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K4: How to make sure the standard of substances to provide and provide protected and efficient medicines and merchandise
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K5: Perceive the ideas that underpin person-centred care
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K6: Learn how to apply skilled judgement in the most effective pursuits of individuals
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K7: Learn how to talk with sufferers, carers and colleagues utilizing a variety of choices and channels specializing in delivering and bettering pharmacy providers
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K8: Perceive the ideas of knowledge, governance and confidentiality
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K9: Learn how to order, obtain, preserve, provide and eliminate medicines and different pharmaceutical merchandise safely, legally and successfully
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K10: Learn how to apply protected working practices in step with well being and security laws; know how one can threat assess processes and handle outcomes
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K11: Know how one can successfully ship key pharmaceutical messages to healthcare crew members
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K12: Perceive the ideas of audit and quality-improvement methods, and how one can implement suggestions successfully
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K13: Perceive the ideas of threat administration
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K14: Perceive essentially the most acceptable methods to replicate and act on suggestions or considerations, occupied with what may be finished to forestall antagonistic incidents
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K15: Perceive the significance of efficient strategies of communication to completely different audiences
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K16: Know how one can handle an individual’s numerous wants and what’s essential to them
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K17: Know how one can present and promote recommendation on wholesome existence and initiatives, utilizing out there sources and evidence-based methods
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K18: Perceive how one can successfully collaborate and work with colleagues and well being care professionals
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K19: Know how one can undertake efficient self-reflection, and how one can handle their very own private growth
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K20: Perceive the ideas of revalidation
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K21: Perceive how one can safeguard folks, notably youngsters and weak adults
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K22: Perceive how one can take care of complaints and errors, by way of efficient use of established insurance policies and procedures
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K23: Know how one can work inside any native, regional and nationwide pointers and insurance policies
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K24: Know how one can apply well being and security laws within the office controls
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K25: Know how one can reply appropriately to medical first assist emergencies
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K26: Perceive how one can successfully supervise different employees throughout the pharmacy
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K27: Understands how one can successfully handle a affected person’s medicines by ordering, receiving, sustaining and supplying these medicines and different pharmaceutical merchandise
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Abilities
S1: Recognise and work inside their scope of observe and abilities,
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S2: Use related information and knowledge to make efficient selections
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S3: Precisely retrieve and reconcile details about an individual’s medicines
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S4: Precisely assemble prescribed objects
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S5: Problem prescribed objects safely and successfully and take motion to take care of discrepancies
perform an accuracy test of allotted medicines and merchandise
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S6: Precisely carry out pharmaceutical calculations to make sure the protection of individuals
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S7: Apply the ideas of scientific governance and guarantee particular person’s confidentiality
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S8: Assess an individual’s current provide of medicines and order acceptable medicines and merchandise.
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S9: Obtain requests for medicines, together with prescriptions, and test for his or her validity, security and readability, taking motion to take care of any issues with the particular person instantly
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S10: Exhibit operational abilities inside their scope of observe
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S11: Present a protected, efficient and responsive pharmacy service
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S12: Take private accountability for the authorized, protected and environment friendly provide of medicines
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S13: Apply the ideas of governance to pharmacy operational processes
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S14: Make sure the confidentiality of affected person information.
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S15: Talk and work successfully with members of the multidisciplinary crew
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S16: Clarify the influence of audit and analysis on the standard of pharmacy operations and providers
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S17: Interact others within the enchancment of processes and methods
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S18: Successfully use methods to assist the protected and efficient administration and provide of medicines
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S19: Hearken to an individual, perceive their wants and interpret what issues to them.
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S20: Give the particular person all related data and recommendation in a method they will perceive, to allow them to make knowledgeable selections about their well being and wellbeing
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S21: Optimise an individual’s medicines to attain the very best outcomes.
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S22: Receive related data from folks – together with sufferers, carers and different healthcare professionals – and use it to optimise care appropriately
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S23: Adapt data and communication to fulfill the wants of specific audiences
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S24: Test and overview their very own and others work successfully
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S25: Counsel and implement private targets and strategies of enchancment
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S26: Preserve CPD outcomes that meet with regulatory necessities
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S27: Establish and reply successfully to errors and close to misses
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S28: Guarantee efficient safeguards are in place notably for kids and weak adults
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S29: Prioritise time and sources successfully to attain native and nationwide targets
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S30: Reply to medical emergencies
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S31: Make sure that well being and security controls are embedded and dealing
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S32: Successfully supervise different members of the crew
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Behaviours
B1: At all times act in a way supportive of the regulatory requirements
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B2: At all times act with integrity, openness, honesty, particularly when issues go improper.
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B3: Be dependable, supportive and reflective
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B4: Respect all particular person’s values and confidentiality
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B5: Worth variety and respect cultural variations – ensuring that each particular person is handled pretty and with respect
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