This occupation is discovered within the Broadcast, Media and Leisure industries.

Technicians will sometimes work for a broadcaster or media providers provider or broadcast tools provider/producer.

The broad goal of the occupation is to make sure the reliability and integrity of broadcast and media methods crucial to the supply of TV, radio and on-line providers; in a broadcast trade which operates 24/7.  It’s quick paced, dynamic and continually altering.  Technicians want to have the ability to reply rapidly to issues, faults and the loss or impairment of providers to make sure clients expertise the very best service.  Broadcast and Media Methods Technicians have to know and perceive the upkeep traits which can be notably crucial to the printed and media tools or system, together with electrical, digital, mechanical, software program, environmental and ergonomics. They’re additionally accountable for guaranteeing broadcast and media methods modifications and upgrades are delivered consistent with agreed timescales and to trade specification.

Of their day by day work, an worker on this occupation interacts with broadcast technical operators, broadcast engineers, clients and suppliers. They are going to be anticipated to work autonomously and take sole duty for making selections about ongoing upkeep versus alternative and the implications of this comparable to value, downtime and reliability. They will even be anticipated to take possession to resolve and/or escalate faults and incidents following the proper firm procedures. Broadcast and Media Methods Technicians should additionally be capable to present technical recommendation and assist to customers and operators of broadcast and media methods consistent with service degree agreements.

This function could possibly be situated in a broadcast or operations centre, at buyer premises, playout operations, exterior broadcast items, transmitter websites, manufacturing management rooms or IP Networks or Software program Assist. Working and sustaining these methods is demanding,and should require out of hours working by means of shift working or on name rotas.

An worker on this occupation can be accountable for working and sustaining the printed and media methods which underpin the media and leisure trade.

KSBs

Information


K1: Know the place to supply the proper upkeep procedures and schedules related to personal function
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K2: get hold of practical and specification documentation comparable to tools manuals, system specs, producers’ upkeep plans, design paperwork, fault logs/databases, regulatory necessities, practical specs and operational handbooks for upkeep
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K3: Perceive the upkeep traits which can be notably crucial to the printed and media tools or system, together with electrical, digital, mechanical, software program, environmental and ergonomics
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K4: Perceive the protected methods of labor and isolation for engaged on antennas, excessive voltage, energy boards, switchboards and uninterruptable energy provides
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K5: Know and perceive the components affecting selections about ongoing upkeep versus alternative, together with value, downtime, reliability
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K6: join broadcast methods and tools to IT methods
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K7: Perceive the kinds of faults that will happen in broadcast and media methods and tips on how to determine these
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K8: conduct root trigger evaluation
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K9: Why you will need to minimise tools and methods downtime, and to unravel issues rapidly e.g. lack of service and potential reputational harm, or monetary penalties for breach of service degree agreements
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K10: Know and perceive personal Enterprise Continuity procedures
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K11: Know and perceive personal office Well being and Security laws, processes and procedures
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K12: Know tips on how to safely use and preserve Private Protecting Gear (PPE), instruments and tools
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K13: Perceive the corporate procedures for reporting hazards and dangers to the suitable personnel
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K14: Perceive the primary hazards to non-public well being and security inside personal function comparable to electrical voltage and radio frequencies (RF)
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K15: Perceive the differing types and makes use of of broadcast and media methods take a look at tools comparable to analysers or meters
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K16: Know and perceive the significance of preserving testing tools clear and precisely calibrated
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K17: Perceive the proper procedures for storing and transporting testing tools
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K18: Know and perceive tips on how to use the testing tools accurately and safely
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K19: Know when, and who to report faults with the testing tools to
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K20: Perceive elementary analogue and digital digital methods
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K21: Perceive the basics of digital alerts, coding methods, modulation and multiplexing methods and fibre optic communication
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K22: Perceive Radio Frequency (RF) communication ideas, wave propagation, transmission media and RF radiators
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K23: Perceive the ideas, methods and functions of laptop community methods, ethernet and IP know-how, community parts, server methods, virtualisation and distant entry know-how
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K24: Perceive the aim, advantages, limitations and dangers of the completely different tools and software program required for broadcast and media methods and when it’s acceptable to make use of them
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K25: function the printed and media methods, software program and tools required
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K26: Know the kinds of downside that may happen with the operation of broadcast and media methods comparable to lack of energy, sign degradation, overheating and many others.
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K27: prioritise operational issues and why you will need to resolve an issue rapidly
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K28: Perceive the technical high quality of service necessities that have an effect on your work
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K29: Perceive tips on how to adapt communication fashion and supporting data to satisfy viewers necessities
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K30: Perceive tips on how to determine and advise on the best and life like answer in every circumstance, taking constraints into consideration
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K31: Perceive the significance of and strategies for, organising and storing data comparable to written descriptions, diagrams, observe taking from conferences, suggestions from stories, shows and alter management
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K32: Perceive tips on how to use the organisational recording methods accurately
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K33: Perceive broadcast technical operations, technical methods and tools and the context of their use in office actions
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K34: Perceive the broadcasting and media methods trade; its heritage and its future path.
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K35: Know tips on how to use sources, comparable to on-line websites, to replace data and discover out what others are doing
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K36: Perceive how and when to ask questions to enhance your apply
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K37: Perceive the ideas of design, structure, growth and upkeep of broadcast and media methods and networks
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K38: Perceive the transient for the work and tips on how to interpret necessities and parameters as supplied by the client or line supervisor, or undertaking supervisor and/or senior engineer
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K39: Perceive the file switch protocols, regarding broadcast and media methods, software program and tools together with file entry rights
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K40: Know tips on how to join broadcast and media methods and tools to networks
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K41: Know and perceive the suitable codecs required for various broadcast strategies comparable to Joint Photographic Consultants Group Normal (JPEG) or Shifting Image Consultants Group Normal (MPEG) recordsdata or MP3 (audio format of MPEG)
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K42: defend content material and the significance of knowledge safety
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Expertise


S1: Conduct deliberate upkeep on all methods consistent with organisational procedures
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S2: Guarantee upkeep work complies with all related laws and tips
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S3: Take immediate motion to answer and diagnose any issues encountered
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S4: Report upkeep carried out and actions taken in acceptable methods consistent with organisational procedures
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S5: Establish issues to broadcast media service or methods, conducting in-depth root trigger evaluation and fault discovering as required
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S6: Take possession to resolve and/or escalate faults and incidents following the proper firm procedures
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S7: Talk fault situations in a well timed method, to colleagues, clients and repair suppliers
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S8: Log faults and report them to the related operational enterprise space
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S9: Adjust to organisational Well being and Security insurance policies, practices and procedures
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S10: Establish, mitigate and report any incidents or dangers to the suitable personnel
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S11: Full Danger Assessments for duties and work actions inside and related to, personal function
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S12: Work safely and observe procedures for engaged on antennas, excessive voltage, energy boards, switchboards and with uninterruptable energy provides
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S13: Establish and procure the suitable take a look at tools required
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S14: Make sure the tools is in working situation and calibrated accurately
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S15: Safely transport and retailer the testing tools consistent with organisational procedures
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S16: Report any faults with the take a look at tools, rectifying these if acceptable
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S17: Check and consider the efficiency of digital circuits
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S18: Use software program and {hardware} diagnostics instruments and connectivity protocols to interface and combine broadcast methods
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S19: Use take a look at tools accurately, evaluating outcomes and taking the suitable plan of action
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S20: Interconnect and trouble-shoot video and audio alerts
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S21: Establish and advise on the best and life like answer in every circumstance bearing in mind constraints
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S22: Use a degree of technical terminology that meets the technical understanding of the particular person receiving the recommendation
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S23: Adapt your communications fashion in keeping with the viewers
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S24: Use supporting data that aids others’ understanding of recommendation when required comparable to system diagrams
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S25: Examine that the recommendation given complies with all related laws and tips
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S26: Make sure the supply of methods/providers to clients consistent with agree service ranges
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S27: Adjust to organisational methods for reporting and recording data
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S28: Guarantee information regarding deliberate and corrective upkeep are accurately accomplished and up to date
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S29: Create and preserve an expert growth report to doc progress towards key competencies and allow efficient studying from the office
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S30: Search assist or recommendation from acceptable folks or data sources when limitations in your data or experience will influence in your work
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S31: Hunt down studying and networking alternatives that can be most helpful to you
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S32: Stay versatile, adaptable and constructive to new instructions, inventive necessities and technical developments
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S33: Examine that specs are able to being applied and operated
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S34: Implement upgrades or modifications consistent with organisational procedures and specification
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S35: Examine ingested knowledge or transport streams towards workflow necessities
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S36: Function broadcast and media methods utilizing strategies and procedures that meet necessities
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S37: Adjust to the organisational processes for guaranteeing bodily and digital safety of information and methods
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S38: Play out or export media consistent with necessities
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S39: Examine that outputs of broadcast and media methods adjust to specs, laws, requirements, tips and procedures
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Behaviours


B1: A robust work ethic and dedication to satisfy the requirements required
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B2: Need to develop technical data, and keenness for working with broadcast and media methods
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B3: Pondering creatively and logically to unravel technical points – contributing to a means of continuous enchancment
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B4: Recognition and compliance with office laws, insurance policies and procedures
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B5: Displaying confidence of their strategy to speaking with completely different audiences
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B6: Constructing and sustaining constructive relationships with colleagues, clients and suppliers
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